Returns & Exchanges

At Gallery Furniture, we want you to love your home. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process to ensure your living space is exactly as you envisioned.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 14 days of delivery to start your return or exchange process.

• 2.
  Prepare Your Items

  Ensure all furniture is in its original, unused condition and include the original sales receipt for verification.

• 3.
  Schedule a Pickup

  Our white-glove delivery team will coordinate a convenient time to collect the items directly from your home.

• 4.
  Receive Your Refund

  Once the items are inspected at our warehouse, your refund or store credit will be processed within 5-7 business days.